Privacy Policy for
65php Players

01 Who We Are

65php operates the online gaming platform available at https://65php.vu ("Platform"). This Privacy Policy applies to all users of the Platform and covers personal data collected through your registration, account activity, transactions, and general use of the site.

This policy is written for players based in the Philippines and is intended to be read alongside our Terms & Conditions. If there is any conflict between this policy and the Terms, the Terms will take precedence.

02 What Personal Data We Collect

We collect personal data in two main ways: information you provide directly, and information generated automatically when you use the Platform.

Information you provide:

• Registration details: Full name, date of birth, email address, phone number, and a username and password of your choosing.
• Identity verification (KYC): Government-issued ID, selfie or photo verification, and any supporting documents required to verify your identity before a withdrawal is processed.
• Payment information: Transaction references, payment method type, and amounts associated with deposits and withdrawals in Philippine Peso. 65php does not store full bank account credentials on our systems.
• Support interactions: Records of conversations with our support team, including live chat transcripts, to help resolve issues and maintain service quality.

Information collected automatically:

• Device and browser data: IP address, device type, operating system, browser version, and screen resolution.
• Usage data: Pages visited, games played, bets placed, session duration, and navigation patterns within the Platform.
• Cookies: Session cookies, preference cookies, and analytics cookies. See Section 7 for more detail on how cookies are used.

03 How We Use Your Data

Personal data collected by 65php is used for clearly defined operational and legal purposes. The table below summarises the main uses:

65php does not use your personal data for automated decision-making that produces significant legal effects without human review. We do not sell, rent, or trade your personal data to third-party marketers.

04 Who We Share Your Data With

We share personal data only where there is a genuine operational or legal reason to do so. The categories of recipients are:

• Payment processors: Third-party providers that handle Philippine Peso transactions, including bank transfers and supported local e-wallet services. These providers receive only the transaction data needed to complete the payment.
• Identity verification providers: KYC and document verification services that support the identity check required before withdrawals are processed.
• Technology and infrastructure providers: Cloud hosting, platform infrastructure, and security service providers that process data on our behalf under strict confidentiality obligations.
• Legal and regulatory authorities: Where we are required by law or a valid legal process to disclose information, we will do so. We will notify affected users where permitted.
• Fraud prevention services: Providers that help identify suspicious activity, protect the platform from abuse, and keep player accounts secure.

All third parties who process data on behalf of 65php are contractually required to handle it securely and use it only for the specific purpose for which it was shared.

05 Data Retention

65php retains personal data for as long as your account is active and for a reasonable period after account closure to meet legal, financial, and operational obligations. Specific retention periods vary depending on the type of data:

• Account and registration data: Retained for the duration of your account and for a period after closure as required by applicable record-keeping obligations.
• Transaction records: Financial transaction records in Philippine Peso are retained in line with standard financial record-keeping requirements.
• KYC documents: Identity verification documents are retained for the period required by applicable laws and are securely deleted when no longer needed.
• Support records: Chat and support interaction records are retained to assist with ongoing queries and to maintain service quality standards.
• Usage and analytics data: Aggregated usage data may be retained for platform improvement purposes. Data that can identify individual users is not retained indefinitely.

When data is no longer required, it is securely deleted or anonymised in a way that prevents re-identification.

06 Your Rights Over Your Data

As a 65php player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through live chat inside the Platform.

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any information we hold is inaccurate or incomplete, you can ask us to correct it. You can also update basic account details directly through your account settings.
• Right to deletion: You can request that we delete your personal data. This right is subject to legal obligations that may require us to retain certain records — for example, financial transaction data — for a specified period.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or request is being reviewed.
• Right to data portability: You may request a copy of your account and transaction data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent — such as receiving non-essential communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

We aim to respond to all data rights requests within a reasonable timeframe. Complex requests may take longer, and we will keep you informed of progress.

07 Cookies and Tracking Technologies

65php uses cookies — small text files stored on your device — and similar tracking technologies to make the Platform work correctly and to understand how players use it.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in as you navigate between pages. The platform cannot operate without these.
• Preference cookies: Store your settings and preferences — such as language and display options — so you do not have to reset them each visit.
• Analytics cookies: Help us understand which parts of the platform are used most, how long sessions last, and where players encounter issues. This data is used in aggregated, non-identifying form to improve the platform.
• Security cookies: Used to detect unusual activity, protect against fraud, and support OTP and two-step verification processes.

You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the Platform normally.

08 Data Security

Keeping your data secure is a priority for 65php. We apply industry-standard security measures appropriate to the nature of the data we process:

• SSL/TLS encryption: All data transmitted between your device and the 65php platform is encrypted in transit.
• OTP and two-step login: Account access is protected with one-time password verification to reduce unauthorised access risk.
• Access controls: Internal access to personal data is restricted to staff with a legitimate operational need. Access is logged and monitored.
• Secure payment handling: Transaction data for Philippine Peso deposits and withdrawals is handled by PCI-compliant payment partners. Full payment credentials are not stored on 65php servers.

While we take security seriously, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately and change your password.

09 Children and Minors

The 65php platform is strictly for users aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account, the account will be closed and any associated data will be deleted.

If you believe a minor has accessed 65php, please contact our support team so we can investigate and act promptly.

10 Changes to This Privacy Policy

65php may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the services we offer, or updates to applicable legal requirements. When material changes are made, we will notify registered players through the Platform.

The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Continued use of the Platform after any update constitutes acceptance of the revised policy.

11 How to Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal data is being handled, please reach out to the 65php support team:

• Live chat: Available 24/7 inside the Platform after logging in.
• Email: [email protected] — available as plain text only; do not send sensitive documents via email without encryption.

We will acknowledge your message promptly and aim to resolve your query as quickly as possible. For data rights requests that require identity verification before we can act, we may ask you to confirm your identity first.